What we delete
- Your account and sign-in details (name, email, phone number).
- Your profile, including your photo, address, employment and next-of-kin details.
- Your accounts, transactions, budgets and categories.
- Your email-import connections, including Gmail access tokens and any email server credentials, and transactions imported from email.
- Diagnostic reports linked to your account.
What we keep, and for how long
Some records must be kept after your account is deleted, because the law requires it or because other people depend on them. We keep only what is necessary, restrict access to it, and delete it when the period ends:
- Identity verification (KYC) records: for the period required by applicable law.
- Group and peer-loan records: contributions, loans, repayments and votes that involve other members. These stay part of the group’s history for the other members, for the period required by applicable law.
- Records needed for legal claims, fraud prevention or security investigations: for as long as the matter is open.
Diagnostic reports are kept for up to 90 days in any case.
Groups and loans
Deleting your account does not cancel money you owe to, or are owed by, a group or another member. We recommend that you settle any outstanding group or peer loans, and hand over ownership of any group you own, before you ask us to delete your account.
Deleting only some data
You don’t have to delete your whole account to remove some information:
- Accounts you created can be deleted in the app.
- Email import can be disconnected in the app. For Gmail you can also revoke access at myaccount.google.com/permissions.
- Profile details can be edited in the app under Profile.
For anything else, email privacy@techatscale.io and tell us what you would like removed. See our Privacy Policy for more about how we handle your information.
